Project Manager

Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality

Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance

Responsible for end-to-end project planning and risk and opportunity management.

Accountable for project deliverables and execution

Manages customer projects for a defined product and / or service scope for a large and complex customer contract. Contract is defined as ‘key project’ by BG / market

Manages the customer relationship during delivery, and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements

Plans customer projects and keeps plans updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ)

Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery

Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it

Ensures project contract management process is initiated and executed

Conducts thorough risk management for all project risks and opportunities.

Triggers investigation/implementation of customization of any global operational processes in concert with central operations teams to meet project requirements (for example, network operations, supply chain, logistics, and acceptance)

Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders

Responsible for project performance under Project Director

Aligns and keeps the Project Director up to date on project execution status and identify risks and potential issues that may impact the customer/Sales Team/BGs. And escalates delivery contention points to the Project Director.

Aligns and communicates project performance with Business Group Delivery Managers on a regular basis to monitor projects status and identify risks and potential issues that may negatively impact customer delivery.

Monitors, controls and reports KPIs defined in customer contract

Runs regular e2e project and contract reviews and ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction

Ensures data in all project-related tools and repositories is kept up-to-date and with high quality

Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG(Business Group) / BL(Business Line) guidelines and the PM @ Nokia methodology

Actively applies appropriate best practices and lessons learned throughout the life of the project

Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned)

Accountable for project financials

Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.

Assures consistency among project financial, product and service forecast activities.

Seeks to define new opportunities to expand and renew contracts with the customer.

Leads project resources

Leads and takes responsibility of the BG delivery teams allocated to the her/him for the duration of the project.

Sets annual KPI’s, in line with the required deliverables, and needs to evaluate all direct reports, including the ones that are temporarily allocated.

Bachelor's Degree or equivalent experience

5+ years of relevant experience

Radio Rollout experience in a Technical PM or PM role

PMP certification is preferred

Proficient in business Level English

Extensive and Excellent Project Management experiences and skills

Risk Management/Quality Management/Change Management

Good Communications skill with customer/internal

Customer Focus

Business Acumen

Consultative Selling

Cost Management

Building Effective Teams

Drive for results

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